Sewage Cleanup and Restoration

Our local Long Island SERVPRO technicians can arrive quickly and are experienced in dealing with messy and hazardous “black water” situations and can effectively decontaminate, sanitize and deodorize the area. Our IICRC certified sewage and biohazard cleanup professionals are trained and equipped with all necessary resources needed to mitigate and protect your home or commercial property and contents from further harm.

Sewage poses the same risk of cosmetic and structural damage as a typical water damage, with an added potential for health risks. Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. Depending on the category of water involved in the sewage backup, it poses a risk of containing bacterial and viral contaminants, parasites, and mold. Hazardous sewage cleanup should be performed by highly-trained, certified professional in order to ensure the safety of the affected area as well as the inhabitants of the property. Most porous items that meet raw sewage must be handled properly by certified professionals and disposed of in a safely.


Sewage Backup or Toilet Overflow? Call Us Today – (631) 732-4952

There are three major types of contaminated water. SERVPRO of Medford will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.