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SERVPRO's October Focus: Elevating Fire Safety Awareness and Preparedness

10/11/2023 (Permalink)

At SERVPRO, we understand that fire safety is a year-round concern, but dedicating October to this critical cause allows us to amplify our message and inspire a heightened sense of urgency. Fires can strike unexpectedly, and their consequences can be devastating. Our goal for this month is to empower you with knowledge, equip you with preventive strategies, and ensure that you and your home are prepared to face the unexpected.

Fire Prevention Tips for Common Causes of Home Fire Damage

What to expect from our SERVPRO professional fire damage restoration process across Long Island 

Every year, there are between 350,000 and 400,000 home fires in the U.S. (according to the National Fire Protection Association). Any building is at risk of catching fire for a variety of reasons, knowing the most common reasons for residential fire damage can be important to fire prevention. SERVPRO of Medford has been providing property disaster cleanup and restoration service to fire damage victims for nearly 30 years, our IICRC certified fire damage restoration specialists arrive ready to rescue and recover your home and property following a fire, “Like it never even happened.”


Fires can strike suddenly, leaving a trail of devastation in their wake. In a recent fire emergency, our SERVPRO team displayed unmatched agility, containing the afflicted areas with remarkable speed, preventing the perilous spread of hazardous soot, smoke, and toxins. We've earned our reputation as trusted leaders in the restoration industry, armed with the latest training and cutting-edge equipment, so you can rest assured that your property is in the capable hands of dedicated and competent restoration professionals.

SERVPRO of Medford responds quickly to your fire damage emergency with skilled technicians to your home, our team’s primary goal is to mitigate additional damages with preventative procedures and neutralize and recover sustained damages using expert skill, experience, and equipment.


Fire restoration is a multi-faceted endeavor, with several recovery operations unfolding in tandem. While some of our crew members focus on water extraction and demolition, others are meticulously inventorying and packing up items, relocating them to prevent further damage from exposure to contaminated areas. Smoke and soot, minuscule but relentless, infiltrate building materials, furniture, and porous possessions. Our industrial-strength air scrubbers and vacuums, featuring HEPA filters, come to the rescue, capturing soot, purifying the air, and neutralizing odors. In addition to fire damage, we provide restoration and rebuilding services for water and mold damage, facilitated by our highly qualified construction team. This not only ensures a smooth and hassle-free recovery process but can also minimize costs and shorten the timeline for completion.


Isolate Fire-Damaged Areas:
Commencing with containment, we restrict odors and debris from permeating the air throughout your home, containing the damage at the source of the fire and the affected sections of your residence.

Water Damage Remediation:
The fire suppression process entails a substantial volume of water, which can be as destructive to your home as the fire itself. Our SERVPRO professionals prioritize water extraction to minimize this secondary damage.

Pack-Out for Contents:
An integral facet of effective fire damage mitigation is the relocation of your furnishings and personal possessions to safeguard them from sustained exposure to contaminated air and debris. Our innovative contents claim inventory service generates a digital record of affected property, streamlining interactions with your insurance provider. Our specialized contents technicians evaluate the items earmarked for relocation, devising and implementing efficient strategies for cleaning, drying, deodorizing, and disinfecting.

Customized Soot Removal:
Smoke and soot infiltrate virtually every nook and cranny of your residential property, extending far beyond the fire's point of origin. The residues from the fire travel through the air, coating surfaces with insidious soot particles. Our experts assess the soot to ascertain the specific type of smoke damage incurred, thereby tailoring our cleaning procedures accordingly. Swift action is paramount to curtail the damage since soot must be eradicated before it begins etching, distorting, discoloring, and disintegrating wood, carpeting, fabric, drywall, plastic, metal, and glass.


  • Cooking:
    An alarming majority of house fires stem from cooking-related incidents, particularly when individuals leave a hot oven or stove unattended. Fire prevention strategies include vigilance, the use of timers, and the removal of flammable objects and materials from cooking areas and surfaces.
  • Heating:
    Space heaters, both portable and stationary, account for 32% of these fires, many of which result from homeowners neglecting to clean heating equipment or chimneys. Fire prevention measures encompass annual cleaning and inspection of heating equipment to ensure proper functioning. Additionally, when using space heaters, position them away from combustible objects and turn them off when leaving home.
  • Electrical Systems:
    Lighting sources are the culprits in most electrical fires, causing over $1 billion in property losses annually. Proper fire prevention necessitates the engagement of qualified electricians for all electrical projects. Furthermore, many fires arise from improper installations by homeowners. To prevent such disasters, replace frayed or damaged cords, avoid overloading outlets, and use bulbs of the correct wattage for lamps.
  • Candles:
    Candles contribute to 5% of home fire fatalities, with an average of 35 home fires caused by candles reported daily in the United States. Preventing such incidents requires a simple yet crucial rule: never leave burning candles unattended and extinguish them before retiring for the night.

Fires cause massive amounts of damage to a residential property; the flames, soot and smoke can destroy structural materials, interior and exterior items, and personal processions. The aftermath of a fire brings a massive amount of water damage, toxic chemicals, harmful soot pollution and unhealthy smoke levels. First responders often extinguish the flames quickly, but soot and smoke move even more rapidly, spreading damage throughout the entire property. Even a minor fire can bring significant smoke and soot damage throughout your home. We can provide property damage restoration service near you, SERVPRO is here to help with highly trained IICRC certified fire damage restoration experts and advanced technology and equipment to restore your home and possessions and provide knowledge and experience when you need it most.

National Preparedness Month: A Proactive Approach to Back-to-School Water Damage Concerns

9/14/2023 (Permalink)

As September rolls in, so does National Preparedness Month—a time when communities across the nation take proactive steps to ensure their readiness for unforeseen challenges. This year, as our community gears up for the new school year, we're reminded of the importance of preparedness, especially when it comes to safeguarding our educational institutions. Our team recently answered a call to mitigate water concerns at a local school facility, highlighting the vital role of preparedness in effective recovery.

A Race Against Time: Preventing Escalation

Water damage, often an unseen adversary, can quickly escalate if left unaddressed. Leaks, bursts, and seepage can gradually compromise the structural integrity of buildings, leading to mold growth, deterioration, and significant disruptions to daily operations. With the community's return to school on the horizon, the urgency to address the water damage was paramount.

Recognizing the critical nature of the situation, our team swiftly responded to the call for action. Our 24/7 emergency services ensured that mitigation efforts began promptly, preventing the situation from deteriorating further. This timely intervention not only safeguarded the physical property but also preserved the positive energy and excitement that the community had been building for the upcoming school year.

SERVPRO: Providing Essential Emergency Mitigation and Restoration Services

Disasters strike without warning, leaving behind a trail of destruction and chaos. Whether it's a flood, fire, or another catastrophic event, the aftermath can be overwhelming and devastating for individuals and businesses alike. During these trying times, having a reliable and experienced disaster restoration partner becomes paramount. SERVPRO – a trusted name in the industry that specializes in emergency mitigation and restoration services, helping residents, businesses, and commercial facilities regain their footing in the face of adversity.

Understanding the Difference: Mitigation vs. Restoration

When disaster strikes, the primary goal is to minimize the damage and restore the affected property as quickly as possible. This process involves two distinct phases: mitigation and restoration. Both phases play crucial roles in the recovery process, ensuring that the impacted property is restored to its preloss condition.

Mitigation: Preventing Further Damage

Mitigation efforts are the initial steps taken to prevent further damage and loss due to the existing threat. Think of it as the immediate action taken to halt the situation from worsening. During this phase, professionals assess the situation, identify potential hazards, and implement strategies to minimize the impact. For example, in the case of a water-related disaster, mitigation might involve water extraction, drying, and setting up barriers to prevent water from spreading further. In a fire-damaged environment, mitigation could encompass securing the premises, preventing further smoke or fire damage, and addressing safety concerns.

Mitigation efforts not only limit the extent of damage but also lay the foundation for successful restoration. By promptly addressing the situation, disaster restoration experts like SERVPRO can reduce the overall amount of work required during the restoration phase. This not only saves time but can also minimize costs and the disruption to daily operations.

Restoration: Transforming Chaos into Recovery

The restoration phase follows mitigation and focuses on the repair, rebuilding, and restoration of the property to its pre-disaster condition. This phase is performed on items that could not be saved by mitigation efforts, as well as on items that were damaged before the restoration company arrived. Restoration often involves comprehensive actions, such as the replacement of floors, roofs, walls, and other structural elements that have sustained extensive damage.

Restoration is a more extensive process compared to mitigation. It requires careful planning, skilled labor, and often more time to complete. However, it's this phase that truly transforms the chaos left by the disaster into a renewed and functional space. Restoration professionals work diligently to restore the property's aesthetic appeal, functionality, and safety.

SERVPRO: The Trusted Partner in Disaster Restoration

Navigating the complexities of disaster recovery requires the expertise of professionals who understand the nuances of mitigation and restoration. SERVPRO has built a reputation as a dependable and knowledgeable partner in times of crisis. With a nationwide network of franchises staffed by skilled technicians, SERVPRO is well-equipped to handle a wide range of disasters.

When you choose SERVPRO, you're choosing a team that is trained to assess the unique needs of your situation and provide tailored solutions for our shared local community. Their comprehensive approach to disaster restoration encompasses everything from initial assessment and mitigation to thorough restoration. The aim is to not only bring your property back to its pre-disaster state but to ensure that it's safe, functional, and aesthetically pleasing.

Disasters are inevitable, but the path to recovery doesn't have to be daunting. SERVPRO stands as a beacon of hope for community facilities, businesses, and residents facing the aftermath of disasters. By providing expert emergency mitigation and restoration services, they help businesses get back on their feet faster, minimizing disruptions and losses. 

Our response to this Suffolk County water damage incident is emblematic of our dedication to the community's well-being. By addressing challenges head-on, we not only preserve physical spaces but also contribute to the preservation of positive experiences and shared moments.

As the community prepares to embrace the new school year, rest assured that our team stands ready to respond, recover, and restore.

SERVPRO is ready to help local businesses recover from any crisis big or small, our team has the answers to restore your property after a disaster

9/11/2023 (Permalink)

Small businesses provide character and individuality to our community. It is neighbors helping neighbors - friends helping friends. Businesses help create a community, shaping the character of the locals and directly influence tourism. Businesses large and small are working extra hard to keep things business as usual, serving customers to the best of their ability. That is why when disaster strikes, it is critical for companies to know where to turn for disaster recovery services. SERVPRO of Medford has a tradition of helping local home and commercial property owners and managers recover from property disasters big and small. 

Our SERVPRO Emergency Ready Plan, combines our knowledge and experience dealing with disaster restoration and the valuable details your team can contribute about your facility.

According to the latest industry research, as many as 50% of businesses may never recover following a disaster. Of the businesses that survive, most of them had a preparedness plan in place. Planning is key to helping you act quickly, minimize damage, and maximize recovery.

While an emergency readiness plan can’t stop a disaster from happening, it can help a business be ready to handle a disaster during the event and be better prepared to recover after. Developing a personalized SERVPRO Emergency Ready Plan and Profile (ERP) is a proactive step you take in collaboration with our team to minimize the effect of a disaster and expedite your recovery process.

During your ERP walk-through, one of our managers visits your site, and becomes familiar with your layout and operations. An evaluation of your commercial property’s strengths and vulnerabilities permits us to make recommendations that could save you from severe damage to the building’s structure, equipment, and contents in the event of a disaster.

The SERVPRO Emergency READY Profile Advantage

  • A no-cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the proper contacts for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or a hazardous flood. The best time to plan for any event is not when the water or flames are interrupting your routine, but well before it happens. By developing a SERVPRO Emergency READY Plan and Profile (ERP) for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.


A Reliable Team for Emergency Storm and Hurricane Damage Restoration

6/7/2023 (Permalink)

Radar showing hurricane Emergency repairs are crucial to address any safety issues or potential further damage to your property.

June has arrived, SERVPRO® wants you to know it’s important to be prepared for severe storms and hurricanes that can wreak havoc on your commercial or residential property. Fortunately, SERVPRO is here to assist local communities in recovering after the storm, providing top-notch property restoration services to local Suffolk County property owners.

Our team is highly qualified and trained in Emergency Storm or Hurricane disaster restoration, damage mitigation, and construction. 

  • We’re Faster to Any Size Disaster
  • We provide 24-Hour Emergency Service
  • We are a Trusted Leader in the Property Restoration Industry
  • We are Locally Owned and Operated

Our experts will come, assess your damage, and take the proper steps to limit damage. We work hand in hand with your insurance company to restore your home or business, “Like it never even happened.”

The Atlantic Hurricane Season spans from June 1st to November 30th, encompassing three seasons with the peak of hurricane activity typically occurring in September. The frequency and intensity of hurricanes can be influenced by various factors. Hurricanes bring powerful winds and heavy rain that can cause extensive damage to buildings. The wind exerts pressure on roofs, walls, and other components of the building envelope, while wind-borne debris poses a risk to windows and doors. Additionally, fallen trees and power lines can further damage structures. To safeguard your property from these powerful and unpredictable storms, here are some valuable tips to consider.

  1. Develop an emergency plan: Create a detailed plan for your household that includes evacuation routes, designated meeting points, and important contact information. Ensure all family members are aware of the plan and practice it regularly.
  2. Secure your property: Prior to hurricane season, inspect your property for any vulnerabilities. Reinforce windows and doors with shutters or plywood. Trim back trees and shrubs to minimize potential damage from falling branches. Secure loose outdoor items or move them indoors.
  3. Back up important data: Safeguard important documents, photos, and files by backing them up to a secure location, either in the cloud or on an external hard drive. This will help protect your valuable information in case of damage or loss.
  4. Reinforce the garage door: If you have a garage, reinforce the door with a bracing system designed to withstand high winds. This can help prevent structural damage and protect your vehicles.
  5. Install a generator: Consider installing a generator to provide backup power in the event of an electricity outage. Ensure it is properly installed and maintained to avoid any safety hazards.
  6. Consider flood insurance: Standard homeowners insurance policies typically do not cover flood damage. Evaluate your insurance coverage and consider purchasing a separate flood insurance policy to protect your property.

During times of high-volume events like severe storms, our team is readily available to provide emergency assistance. We understand that such storms can have a negative impact on numerous individuals within the community. Rest assured, our team is dedicated to working with you, conducting necessary emergency repairs, and guiding you through the entire recovery process and timeline.

Emergency repairs are crucial to address any safety issues or potential further damage to your property. Our goal is to promptly mitigate risks and prevent additional harm. We understand the devastating effects that storms can have on property owners big and small, including the destructive forces of sustained winds and flooding that can damage both your property and belongings. When faced with serious storm and water damage in Suffolk County, there's only one team to call — SERVPRO of Medford. Our experienced professionals are equipped to handle the challenges of storm restoration, providing the highest quality of service to help you recover and restore your property.

SERVPRO Provides Storm Damage Cleanup and Restoration Services to Suffolk County

6/1/2023 (Permalink)

Stormy skies during a rain and thunderstorm SERVPRO property emergency professionals are ready to help reverse whatever happens following storms that hit the Northeast big or small.

Spring storms vary in degree of severity and duration and can last for a couple of hours or for several days. SERVPRO of Medford wants Long Island residents to know that when the storm hits and causes property damage, our crews are always here to help. We use advanced inspection and extraction equipment and practices to find and remove water in a quick and efficient manner. Our technicians will monitor and document the drying process from start to finish ensuring your experience with us goes seamlessly. When the unexpected happens to you, we have experience, expertise, and training to restore your home or business quickly and properly.

Inspecting your property for seasonal damage can help avoid storm damage and mounting repair costs

Springtime is here and it’s time to open the windows and get outdoors - use the sunshine and warmer weather to inspect for seasonal property damage. Winter can be hard on your property with frigid temperatures and snow and ice. The effects of winter are especially evident to the exterior of our homes and buildings, it’s important to get any damage repaired quickly before Spring has the chance to storm. 

Clean and Inspect the Exterior and Landscaping

While sprucing your yard, take the time to clear out overgrown bushes, dead plants, watering cans, garden tools and other items cluttering your landscape. Messy outdoor spaces and exterior structural systems like your roof and gutters can often lead to property damage, including slow water leaks or poor ventilation, cleaning up your surroundings will prevent accidents and increase the safety and security of your property.

  • Examine the roof
    Winter storms can take a toll on your roof, so be sure to inspect it thoroughly once spring rolls around. Look for things like missing, buckled, or otherwise damaged shingles, roof damage can lead to water and mold damage. Call a licensed and insured roofing expert to perform repairs, if you experience water intrusion or see visible signs of mold give SERVPRO a call for help.
  • Check and clean gutters and downspout
    Gutters and downspouts divert rainwater away from your roof and foundation, which is especially important when seasonal showers begin. Make sure all gutters are secure and unimpeded by debris. If your gutters seem damaged from the winter weather, make sure to replace them quickly.
  • Exterior walls
    A thorough inspection of the exterior walls will help to identify trouble spots. Paint is your house’s first defense, it works as an added layer of protection from the elements, helping to keep your home safe from weather damage, and insects.
  • Check foundation and walkways
    Fix and fill cracks in your foundation, porch and walkways, fluctuating temperatures and water can cause your foundation, porch or walkways to crack during the winter months. Reduce the opportunity for water damage by filling these cracks as soon as possible to prevent structural damage.
  • Check outdoor faucets and plumbing
    Now that spring is here, you’ll want to get started on gardening. If you turned outdoor faucets off and winterized pool plumbing to prevent frozen pipes in the winter, open them back up and check that they are all working properly.
  • Trim tree and shrub overgrowth
    Give the plants and trees on your property a once over, make sure to trim them, especially if there is a danger that they could fall on your home or car.

Emergency Response Property Disaster Restoration Services

GROUND FLOOR AND BASEMENT FLOODING: Storm flooding and melting snow can cause water damage in your basement from faulty gutters, cracks in foundations and improper drainage. Water damage is one of the most common and worst side effects of water leakage or flooding in a basement. In addition to contributing to structural and foundation problems, basement water damage can destroy your personal belongings and interior decorative finishes and it also has the power to create the perfect environment for toxic mold growth.

SERVPRO of Medford is committed to making the cleanup, restoration and rebuild process for our customers organized, efficient and successful, after a frustrating and confusing property disaster event. Whether your home or building sustained damages from a storm, flood, fire or water disaster, you’ll have trusted and compassionate professionals by your side. We will work with you to survey the extent of the property damage, develop a plan for cleanup, restoration, and reconstruction. Disaster restoration and repair for your Suffolk County commercial or residential property is best left to professionals. Our SERVPRO professionals are skilled with the complexities of removing water and the water extraction, drying, dehumidifying, disinfecting and removal equipment required to complete your home or commercial building cleanup and repair properly. Our expert team has the experience, certifications, and equipment to complete any size restoration and rebuild project quickly, correctly, and affordably.

SERVPRO Professional Commercial Air Duct Cleaning Service offers surprising benefits to your Long Island Business

9/7/2022 (Permalink)

Dusty air register vent Our SERVPRO commercial cleaning specialists are familiar with all types of commercial and industrial HVAC/air duct systems.

Business owners and managers are busy, countless daily tasks and emergency situations make paying attention to routine maintenance difficult at times. Turning your attention annually to your commercial HVAC system and air duct system including performing scheduled inspections, maintenance and cleaning services is crucial to keeping your operations running efficiently.

There are many benefits to having our SERVPRO of Medford commercial cleaning professionals perform an air duct, vent and register cleaning at your Nassau or Suffolk commercial building.

Commercial Air Duct Cleaning Benefits:

  • Reduce energy costs for your business
  • Reduce the potential for mold growth
  • Improve indoor air quality
  • Increase air circulation and flow
  • Increase your commercial system performance
  • Extend HVAC equipment life

Whether your focus is eliminating contaminants, dust, debris, and other harmful pollutants to improve your buildings indoor air quality, or you want to extend the life and efficiency of your HVAC and air duct system; SERVPRO professional commercial HVAC/air duct cleaning services could benefit your business. According to the US Department of Energy, 25 to 40 percent of the energy used for heating or cooling is wasted due to air pollutants and other dirt and debris clogging up residential/commercial air ducts.

Things that decrease air flow in your commercial air duct system:

  • Obstructed condenser unit
  • Blocked vents and registers
  • Clogged filters
  • Blocked or leaky ducts

Our SERVPRO of Medford technicians have advanced training to help resolve potential air flow concerns and accurately clean and remove the buildup of dust/debris, contaminants, mold spores, and particulates circulating throughout your commercial air duct system. Our crews use a variety of specialized equipment to overcome years of buildup and pollutants within your air duct system, including high-powered HEPA vacuums, negative air machines and whisking brushes to help remove debris and mold spores from internal surfaces. Our goal is to provide a thorough commercial air duct cleaning and remove built-up sediment and pollutants from your system, improving efficiency and indoor air quality.

Why is Cleaning Your Commercial Air Ducts Important?

The air ducts in your Long Island commercial building serve an important function, bringing heating and cooling throughout your facility as well as circulating the air through a filter, which cleans out some of the dust particles before reaching the rooms in which air is breathed by you and your employees.

Air Duct Cleaning Improves the Quality of Indoor Air

By routinely having your air ducts cleaned you can significantly decrease the number of airborne molecules in your office, all while avoiding weighty fees for other air purifying solutions.  Air ducts, like everything else in our office, collect dirt and debris. While filters may catch a lot of streaming debris, there is still a considerable amount of dust that settles within the ducts.

Air Duct Cleaning Conserves Energy

Air duct cleaning provides a beginning in optimizing your duct function, a properly and thoroughly cleaned HVAC system, can reduce the costs associated with running your HVAC system and increase the useful life of your air conditioner and furnace. Performing routine commercial air duct cleanings removes obstructions and improves airflow, helping your systems to work better, faster, and more efficiently, all while using less energy!

SERVPRO of Medford specializes in cleaning local commercial and industrial air ducts; contact our staff to schedule an inspection and estimate for your commercial cleaning solution. Our crews have experience, training and advanced equipment to restore your HVAC system to optimal performance. Our SERVPRO commercial cleaning specialists are familiar with all types of commercial and industrial HVAC/air duct systems, give us a call so we can get to work, and you can start experiencing the benefits a commercial air duct cleaning service can bring to your business!

It’s Hurricane season - SERVPRO is READY to Help after any size storm disaster

6/1/2022 (Permalink)

hurricane season starts June 1st Our storm damage mitigation team will work with you to make any emergency repairs needed and explain the rest of your recovery process.

Get ready for another active Atlantic hurricane season.

The official Atlantic hurricane season runs from June 1st through November 30th. The Atlantic basin includes the entire Atlantic Ocean, the Gulf of Mexico, and the Caribbean Sea. The long-term average (taken over the last 70 years – between 1951 and 2019) of named storms is 11. The short-term average (taken over the last 15 years – between 1995 and 2019) is 14 named storms.

When a hurricane makes landfall, the force of hurricane strength winds can destroy buildings, topple trees, bring down power lines, and blow vehicles off roads. When flying debris, such as signs, roofing material, building siding, and small items left outside, is added to the mix, the potential for building damage is even greater. When a storm hits your Suffolk County home or business, you need help immediately, SERVPRO of Medford is here to help with property restoration and repairs. Our team of storm and water damage specialists get started promptly to maximize recovery and reverse storm damage. 

Hurricane winds and rain can bring a massive amount of damage to a community. Hurricane winds impact homes and other buildings in two different ways: 1) differential pressures act on the building envelope, which includes roofs and walls (and their associated components), and 2) wind-borne debris may strike a building, with windows and doors the most susceptible to impact. Additionally, downed trees and power lines, being blown down onto a building, is another way hurricanes can cause damage to structures. Rainwater damage to a building’s interior will normally result after damage to the building envelope has occurred.

Call local SERVPRO professionals to help recover your property with Emergency Storm or Hurricane damage restoration and repairs

Our team is available for emergency help, during high volume events many people in the community can be negatively impacted by a big storm, our team will work with you to make any emergency repairs needed and explain the rest of your recovery process and timeline. Emergency repairs are necessary to address any damage that has caused a safety issue or could potentially lead to further damage to the property if left untouched. The effects of a storm to a homeowner can oftentimes be devastating, sustained winds and flooding can damage your home and belongings. When storm and water damage get serious in Medford, Holbrook, or other local Brooklyn towns there is really only one team to call—SERVPRO of Medford! 

Our team is highly qualified and trained in disaster restoration, damage mitigation, and construction. 

  • We’re Faster to Any Size Disaster
  • We provide 24-Hour Emergency Service
  • We are a Trusted Leader in the Water Restoration Industry
  • We are Locally Owned and Operated

Our experts will come in, assess your damage, and take the proper steps to limit damage. We work hand in hand with your insurance company to restore your home or business, “Like it never even happened.”

Every Long Island water restoration situation is unique, and our team will treat them that way. We are local to the Suffolk County community to help during your water or storm property damage in these very stressful times we are Always Here to Help!

SERVPRO of Medford Responds to Flood or Storm Water Property Damage Immediately

6/1/2022 (Permalink)

property flood damage from a heavy storm surge Our SERVPRO of Medford Storm Property Restoration Team has the experience and resources to handle your weather-related water property damage.

It’s critical to take quick action following a flood or storm water intrusion to your local Long Island home or business.

If it’s a roof leak, exterior damage, a cracked foundation, or basement flooding, causing your water property damage, call our Disaster Restoration Specialists at SERVPRO of Medford to begin taking steps to stop the water damage from becoming an even bigger disaster. Our professionals first assess the severity of the situation and determine the full extent of the storm, flooding, or additional water damage. Restoring your home or business quickly, takes specialized equipment and highly skilled IICRC professionals. Our team closely inspects the flooded or other water damaged areas; measuring the moisture content, humidity, and temperature to assess the full extent of the damage. They provide a step-by-step solutions to restore and repair your local Long Island property and contents to help minimize additional damages, we provide services to Suffolk County.


    •    Water Extraction
    •    Drying of affected areas, including walls, carpets and furniture
    •    Cleaning and Restoration of affected possessions
    •    Remediating mold and mildew
    •    Reconstruction and Repairs

Our crews are IICRC certified, with training in the most effective protocol and equipment to mitigate and restore all types of property water damages. Many factors can contribute to the cost, length and outcome of your property disaster including the severity of the water damage, the presence of debris or solids in the standing water, the availability of sufficient power and the location of the damaged areas.


Class 1 is the least amount of water, absorption and evaporation. It affects only part of a room or area, or larger areas containing materials that have absorbed minimal moisture.  Little or no wet carpet and/or cushion is present.

Class 2 involves a large amount of water, absorption, and evaporation. It affects at least an entire room of carpet and cushion (pad). Water has wicked up walls less than 24 inches.  There is moisture remaining in structural materials and substructure soil.

Class 3 involves the greatest amount of water, absorption, and evaporation. Water may have come from overhead.  Ceilings, walls, insulation, carpet, cushions, and subfloor in virtually all the entire area is saturated.

Class 4 relates to specialty drying situations. Wet materials with very low permeance/porosity (eg. hardwood, plaster, brick, concrete, light-weight concrete, and stone). Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

Our SERVPRO of Medford Storm Property Restoration Team has the experience and resources to handle your weather related water property damage quickly and professionally. We know what comes next after your property suffers a disaster storm water damage and we are prepared 24-7 with Emergency help to repair your home or business when you need us! Call our Storm Damage Cleanup, Restoration and Repair team.

SERVPRO Offers Quality Professional Fire and Smoke Damage Cleanup, Mitigation, Restoration and Reconstruction Services

5/12/2022 (Permalink)

SERVPRO is the Right Choice for Fire, Smoke and Soot Damage Cleanup and Restoration Following a Long Island Property Home or Business Fire

Electrical fires are a leading cause of structural fires and property damage to Suffolk County private and commercial property. Home and Business owners are using more electrical appliances and equipment each day, many local homes and businesses were not designed for our ongoing and ever-growing electrical consumption needs. It’s easy to take for granted the power coming from our walls but if you’ve ever tried to switch on the microwave while the oven, dishwasher and coffeemaker were on before a family dinner and the lights shut off, you’ve created an electrical circuit overload.

This residential fire damage cleanup and restoration project was the aftermath of a fire that started in the family room. When our crews arrived quickly, on the same day as the property damage event there was significant smoke and soot damage throughout the entire home. The homeowners were surprised how quickly the smoke and soot damage traveled. If an electrical overload has caused fire, smoke and soot damage to your home or business, you need the professional assistance of a disaster restoration company. Choosing SERVPRO for your restoration needs, you’re working with professional remediation specialists with the proper training and experience to clean up damages from fire, including smoke and soot. Our fire damage restoration team works quickly to restore your home or business, “Like it never even happened.”

Circuit breakers play an important part in preventing fire damage in every property's electrical system.

When the current of electricity going through a circuit is too much for it to handle, an electrical overload can happen. Usually, it occurs when you have too many devices plugged into a single circuit, but it can happen with older homes if you are trying to run an appliance that uses excessive energy. Acting as an important safeguard, a circuit breaker will “trip” shut off the electric flow, protecting your home or business from an electrical circuit overload that can cause the circuit to overheat, which could cause damage to appliances and ultimately result in a fire. While circuit breakers are reliable and do a good job preventing residential and commercial fires due to overloads, if the power surges are excessive, they can, over time, result in electrical fires.

The three most common causes of a “tripped” circuit breaker are:

  • Overloaded Circuit
  • Short Circuit
  • Ground Fault

Typically, electrical fires are at their peak during the winter months with additional lighting and heating equipment creating the most common concerns. It’s becoming more important to continue to practice electrical safety all year long air conditioners, mini fridges, pool equipment and outdoor appliances can all contribute to circuit overloads throughout Spring and Summer.

Signs of Overloaded Circuits

The most obvious sign of an electrical circuit overload is a breaker tripping and shutting off all the power to your Long Island property. Other signs can be less noticeable; buzzing sounds, burning smells, and unusually warm devices also can indicate other wiring problems, such as loose connections or short circuits. If any of these problems persist after you’ve taken steps to prevent circuit overloads, contact an electrician.

  • Dimming lights, especially if lights dim when you turn on appliances or more lights.
  • Buzzing outlets or switches.
  • Outlet or switch covers that are warm to the touch.
  • Burning odors from outlets or switches.
  • Scorched plugs or outlets.
  • Power tools, appliances, or electronics that seem to lack sufficient power.

Following a residential or commercial property fire from a circuit overload, or other fire disaster. It’s important to contact your local SERVPRO of Medford for professional fire property damage cleanup and restoration help and services, our first step is to assess the damages.

Our Fire Damage Restoration Services

When you experience fire or smoke damage to your local New Jersey home or business you might not be sure what steps to take next. Once the fire department has left and you have called SERVPRO, wait for the professionals to arrive, our fire damage remediation specialists will guide you through the fire property damage disaster restoration process. No restoration project is too big or too small, SERVPRO professionals are always ready to answer your property damage help call.

  1. Initial Inspection- One of our trained managers will come inspect your property for damages and see how intensely the fire/smoke affected your home and determine with you and/or your adjuster what steps need to be taken next.
  2. Structure/Content Clean- Depending on what has been determined in step one, SERVPRO will start the process of cleaning and restoring your home and/or contents, including cleaning walls and ceilings, personal belongings, ducts, etc.

Restoration & Reconstruction

Residential or Commercial Fires often causes significant structural damage and often require repairing and rebuilding your property. SERVPRO of Medford offers comprehensive reconstruction services for both residential and commercial properties our professionals are uniquely qualified and prepared to meet your reconstruction needs. Our construction team works quickly and effectively, working with you to survey the extent of the damage, develop a plan for reconstruction, and assess whether your property is safe to occupy. Our SERVPRO crews are ready to undertake reconstruction projects of any size, structural repairs and rebuilding may only involve a portion of your property, or in some cases a complete rebuild may be necessary.

Contact our restoration staff today if your property has been damaged and needs repairs or construction services.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Suffolk County properties and businesses choose SERVPRO for professional fire disaster restoration services

5/12/2022 (Permalink)

Our restoration process begins with a thorough inspection of your Suffolk County property, assessing the extent of fire and smoke damage and determining what equipment and services are most necessary and recommended. Our emergency response service crews are available right away to begin the most effective techniques for cleaning and restoring your property and possessions, including soot, smoke and stain removal, odor removal and deodorizing, our restoration professionals are here to help with all the recovery solutions you need to restore your property just like it was before.

Our SERVPRO team starts planning your complete property cleanup and recovery from fire damages right away, with an initial inspection our staff is always ready to help.

Every property disaster is unique, our experts will assess your specific situation, the amount of damage, and if there are any safety concerns for you, your family, and our team members. Before professionals can get the fire restoration process started, our team will determine the extent of damage by using some of the following methods:

• Testing for soot or smoke damage
• Documenting the destruction
• Determining which assets are salvageable

Our SERVPRO manager and crew chief will formulate a plan based on the amount of damage to your property from your fire disaster to restore your home to its original condition. Our team will explain the plan, the timeline, and the overall cost. Once a plan is in place, homeowners can focus on their personal recovery and trust our experts in fire damage recovery to work on their behalf to expedite the phases of the mitigation, restoration, and rebuilding process. Our SERVPRO rapid response team offers real-time mitigation solutions designed to protect the contents and the structure of your home as much as possible, sometimes areas of your home are too badly damaged to restore. We can use controlled demolition techniques on the fire-damaged structural elements of the property to remove only what cannot be saved. When this happens, our licensed contracting division can help provide comprehensive support to our customers from the initial inspection through entire reconstructions of leveled properties. Along with our mitigation and restoration tactics, our licensed contractors work to efficiently replace the removed materials to minimize our impact on your life in this traumatic time to get you back into your home quickly.


  • Immediate placement of HEPA air scrubbers and hydroxyls to begin soot and odor mitigation
  • Contact insurance carrier/adjuster to give them the size and scope of the project
  • Clean the ash and soot residue that builds up on surfaces, including walls, cabinets, and furniture
  • Coordinate the cleaning of soft goods, such as clothing, bedding, draperies, furniture, etc.

Customized Soot Removal

Smoke and soot damages are especially invasive attacking every space of your residential property, including areas far from the actual fire. The residue from the fire travels with the air coating surfaces SERVPRO of Medford will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Quick action is crucial to minimize damages; soot must be removed before it begins etching, distorting, discoloring, and disintegrating wood, carpeting, fabric, drywall, plastic, metal, and glass.

After your home suffers a puff back, the spread of soot can cause wide-spread damages throughout your home and can feel especially overwhelming and discouraging. SERVPRO of Medford restoration professionals have extensive training and experience to clean and remediate the damages your property is facing.

Our team will perform a complete smoke and soot damage cleanup, loss documentation, oil smoke odor removal, property recovery and disposal of non-recoverable items, and a tailored solution to return your building and contents to preloss condition and reverse the signs of your oil burner property damage event. Calling SERVPRO after a home or business puff back provides an advanced cleanup and restoration solution complete with advanced equipment, expert knowledge, and experience that you can trust to restore your home and possessions, “Like it never even happened.”