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FIRES HAPPEN! Once the fire is out, the recovery process begins. SERVPRO of Medford is here to help!

6/28/2018 (Permalink)

Fire Damage FIRES HAPPEN! Once the fire is out, the recovery process begins. SERVPRO of Medford is here to help! SERVPRO of Medford has been successfully helping Medford, NY homeowners with fire damage for over 27 years.

SERVPRO of Medford’s local professionals have been successfully helping Medford, NY homeowners with fire damage for over 27 years. We provide 24-hour emergency service and are dedicated to responding FASTER to any size disaster. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

24-Hour Emergency Fire Restoration Service

Call SERVPRO of Medford at (631) 732-4952 we’re ready 24 hours a day7 days a week to help with all your damage remediation needs. 

First Steps After a Fire:

  • Safety: Ask the firefighters or proper authorities on the scene if it is safe to go inside.
  • Call your Insurance provider: Let them know what happened so they can start a claim and initiate the paperwork for you.
  • Contact loved ones: Call to let everyone know you’re okay or let people who weren’t home know what happened.
  • Secure the residence/business: Prevent theft by locking the doors and covering windows or holes. If, you need help contact SERVPRO of Medford, we are here to help!
  • Obtain a copy of the fire report: The report specifies all the necessary information about the fire including the time, casualties, date and the extent of fire damage.
  • Your current location: Notify friends, family, employers, schools, utilities & services of your temporary location. If you need somewhere to stay you can also contact the American Red Cross for assistance.

CONSIDER CLEANUP REQUIREMENTS: SERVPRO of Medford can provide services to prevent further damage, help determine which items can or cannot be refurbished and which structural items do and do not need to be repaired or replaced. We can help you with providing estimates to insurance companies for the cost of damages and will help walk you through the process of thoroughly deodorizing, cleaning and repairing your home.

SERVPRO Steps for a Fire Damage Emergency:

Step 1: Emergency Contact

The restoration process begins when you call the SERVPRO of Medford, which is staffed 24 hours a day. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch the nearest SERVPRO of Medford Professional with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO of Medford Professional can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO of Medford Professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

If You Have Questions or Need Help, Call Us Today

SERVPRO of Medford at (631) 732-4952

Your First Steps After a Disaster

6/8/2018 (Permalink)

Building Services Your First Steps After a Disaster You might feel overwhelmed after a disaster, but we are here to help rebuild your home!

It can be difficult to deal with the overwhelming amount of questions running through your head after a disaster strikes. Whether victimized by mold, fire, or water damage we find the first question people need to be answered is: what now?

Safety is always our first priority and it should be yours too. With that in mind, the first question that needs to be answered is if your home is safe to reenter. Disasters can lead to significant structural damage or can contaminate the air around you, making your home uninhabitable. Hopefully, if the house is deemed safe for your return you might think the next logical step is to begin the cleaning process. The best thing you can do is actually take photos of the mess. By documenting the damage done to your home and your belongings you are giving yourself evidence that can be used if there are any issues with insurance claims. Using a camera or your cell phone, try to take pictures of your home. If you lost your camera and phone in the disaster, or if your home is unsafe to a renter, give your SERVPRO of Medford professional a call.

By calling SERVPRO of Medford first we can document the damage on your behalf if needed. We will also be able to give you an honest assessment of the damage done to your home and let you know if going through insurance is your best course of action. The damage to your home may not be significant enough to involve the insurers. There is always a chance—with each claim submission—that your rates could be increased, your deductible doubled, or your policy canceled, leaving you vulnerable.

When submitting a claim to your insurer, they will frequently suggest companies for you to use. These “preferred vendors” typically have agreements in place with the insurance company. As a consumer, it is important to know that you are not obligated to use their vendors. You are allowed to use a company that you already know and trust.

While disasters are never good, they do give you an opportunity to rebuild your house into the home you always wanted. SERVPRO of Medford is ready to help you add that second bathroom you always needed, or the laundry room you’ve dreamed of. If you already loved your home, SERVPRO of Medford can help rebuild your home as if it never happened.

Get Your Ducts in a Row

5/25/2018 (Permalink)

Cleaning Get Your Ducts in a Row You can remove a vent cover to get a better look at your air duct system.

Duct cleaning is a pretty big undertaking, so it is best left to a professional cleaning service. Fortunately, it can be pretty easy to tell if they need to be cleaned. Removing the vent covers allows for a look inside the duct system to see if there is any debris circulating through the air you’re breathing. Air filters should also be inspected for dust particles. Both of these checks can give you some insight as to whether it is time to call a professional duct cleaner. You can also check the condition of your heater. The heat exchanger surface works best if sufficiently cleaned.

With summer right around the corner, now would be a great time to take a look at your air conditioner. The coils inside the A.C. should be free from dust. Projecting light onto the cooling coil to see if it comes out the other end will help. The fins of the coil should be evenly spaced and free of damage. If any of these parts seem slow or dirty, please give us a call before it gets even hotter. If the A.C. unit is giving you issues, don’t sweat it, just give us a call and we will be there.

Here is a quick rundown of the work that goes into cleaning your ventilation system, and making sure it running at peak performance:

The first step would be to clean, or if needed, replace your air conditioning filter to ensure the ducts do not lose efficiency as a result of the restricted airflow that comes from debris. Dirty ducts or filters can contaminate the air you breathe!

After resolving any issues with the filter, we begin work on the condenser coils. A clean condenser coil can ensure your unit is maximizing the power received; which will save you money on your electrical bill. Your SERVPRO of Medford professional will then check the coolant lines so you get the coldest air possible.

Lastly, we check the AC by turning the unit on. With the system running, we are can ensure the unit is in great working shape and the cleaning is complete. If more work is required, like replacing a broken part, SERVPRO of Medford can quickly complete any of the additional steps that may need to be taken.

What Causes Mold Inside The Home?

4/19/2018 (Permalink)

Mold Remediation What Causes Mold Inside The Home? Contact SERVPRO of Medford for all you mold removal or mold remediation needs.

Mold needs dampness, water, or mugginess to flourish. Mold spores can start developing inside as soon as they make contact with a wet surface. Some basic spots mold can flourish include:

  • Showers, baths, sinks, and toilets are normal spots for mold development. These regions have a tendency to be clammy, and without sufficient ventilation they give the ideal conditions for mold growth.
  • Air conditioners and heating ventilation.
  • Fireplace and stack. When not being utilized, chimneys and smokestacks are cool, moist, and dim—prolific ground for mold spores.
  • In the event that your rooftop has even the smallest of breaks, mold can develop and spread through the framework in the upper room. It can likewise flourish in the insulation and soffit vents.
  • In the cellar. That very old storm cellar smell is proof of dampness,humidity, and—more than likely—mold.Generally, it can be found around channels and pipes, or close to the foundation, sump pump, windows, or vents.

Indoor mold development can and ought to be anticipated and controlled by killing the sodden conditions inside. In the event that there is mold development in your house it's critical to manage it quickly and efficiently. The issue must be stopped at the source as well. In the right, or wrong,circumstance mold will spread rapidly—in as few as 24–48 hours.

If you think your home has mold, call an expert who will arrange for a sampling and test the affected zone. The Mold Remediation Specialists at SERVPRO of Medford are certified and prepared forwater and mold restoration. They specialize in mold protocols and how to strategize restoration. Your SERVPRO of Medford professionals know how to adequately deal with mold, utilizing only the best in class systems and hardware.

SERVPRO of Medford's specialists will initially evaluate the harm and, if required by law, receive a protocol for a Certified Mold Assessor, and devise a strategy. They will then focus on the influenced zone, utilizing physical obstructions and a negative air pressure chamber, keeping the mold from spreading. The SERVPRO of Medford specialist will then reinvigorate the area.

The specialists at SERVPRO of Medford get continuous mold remediation training, guaranteeing the rebuild of your home or business rapidly and proficiently.

SERVPRO of Medford offers crisis relief every minute of every day, or you can call to schedule an exhaustive review of your home or business. 

Is Black Mold Really Dangerous?

4/2/2018 (Permalink)

Mold Remediation Is Black Mold Really Dangerous? SERVPRO of Medford has a team of mold remediation specialists.

We’ve all been there. You go into your basement or your bathroom and there, on the wall, you see it: black mold. You panic, because you’ve heard horror stories for years about the dangers of black mold, but is there really any truth to the hype?

In truth, the term “toxic black mold” is a misnomer with no scientific validation at all. In fact, the term “toxic mold” is also inaccurate. According to the CDC, “the term ‘toxic mold’ is not accurate. While some molds can produce toxins, specifically mycotoxins, the molds themselves are not toxic or poisonous”.

So what kinds of mycotoxins can black mold produce? The trichothecene types below are found in toxic black mold:

  • Cyclosporin
  • Roridin E
  • Satratoxin F, G and H (the most abundant type of trichothecene)
  • Sporidesmin G
  • Stachybotryolactone
  • Trichoverrol
  • Trichoverrin
  • Verrucarin J

Molds come in a rainbow of colors but it is the black mold species Stachybotrys chartarum that has been falsely dubbed “toxic black mold”. In reality, mold is everywhere in our environment, it’s the dosage that makes the poison.

There is no argument that excessive exposure to almost any type of mold can cause adverse health effects, no matter what the color.

In addition, mold growth can also damage buildings—weakening structure and causing unpleasant odors, as well as causing ugly staining. Cleaning mold is often exactly what causes it to spread; the process dislodges mold spores and allows them to travel into new areas of the environment.

To avoid this it’s best to call a professional when you suspect you have a mold issue in your home or business. SERVPRO of Medford has years of experience in mold removal and remediation and can ensure that any damage caused by mold is repaired properly, and completely. With SERVPRO of Medford it’ll be "Like it never even happened."

The Real Truth About Mold Removal And Mold Remediation

3/23/2018 (Permalink)

Mold Remediation The Real Truth About Mold Removal And Mold Remediation Contact SERVPRO of Medford if you have mold in your home or business.

Many contractors and even mold removal companies will try to confuse you as to the difference between mold removal and mold remediation. Some will try to tell you that for a small mold issue, you can get mold removal, but for a larger more dangerous issue, you’ll need a more complicated, and expensive, mold remediation. Out of fear, many will choose to go with remediation and spend the extra money. That makes sense, mold can be extremely dangerous, causing severe illness and other problems, but the fact is that mold removal and mold remediation are interchangeable terms that mean the same thing!


Mold is endemic in our environment, meaning you can find it almost everywhere that water and oxygen are present. While some mold, such as the mildew in your shower (when in small quantities,) are considered “cosmetic mold” and can be simply sprayed with bleach, other types of mold (and even mildew when it spreads,) can become dangerous and toxic.

Certified Mold Specialists 

SERVPRO of Medford has certified mold remediation technicians that can not only help to identify and properly remove the mold in your home, but they will also locate the source, and eradicate the cause of your mold issues.


When you find mold in your home, make sure that your mold professional can explain the mold remediation process in simple terms. Many small mold issues should not be expensive to handle. Moldy drywall is one example. If the affected area is small, it should not be a tremendously expensive fix. The most important issue with small drywall fixes happens once the damaged section is removed. It is imperative to ensure that spores are not spread further, so great care must be taken with the disposal of affected areas. If the technicians you hire use extremely technical terms to frighten you into tremendously expensive treatment options, be wary.


When you call SERVPRO of Medford, we will carefully inspect your property to ensure that not only are all mold issues are addressed, but also that we locate the source of the issue, and eradicate it. If we do find an issue that needs to be addressed, we will use specialized filtration equipment to capture microscopic mold spores that may be in the air and to prevent them from spreading during removal.


In addition to mold removal, we also specialize in cleaning your belongings and ensuring that they are sanitized and safe to use. Should major restoration need to be done, we can also handle reconstruction and finishing to ensure that you are back to normal as quickly, and cleanly, as possible.


Mold doesn’t have to be scary, so don’t let an unqualified contractor or “specialist” make it into a nightmare.

Water Damage & Flooding

3/16/2018 (Permalink)

Water Damage Water Damage & Flooding If you experience flooding, contact SERVPRO of Medford

The rainy season is upon us in Medford. Excessive rainfall means the potential for leaky roofs, flooded basements and other types of water damage. These situations are some of the most costly that a homeowner or business owner can face. Water can quickly lead to mold growth, damage furniture and drywall, and compromise the very structure of a house or building.

Common causes of water damage include corroded or damaged pipes, blocked gutters, and leaks from roofs or windows.

To prepare for flooding, elevate the furnace, water heater and electric panel in your home or building. Install check-valves to prevent floodwater from backing up into the drains. And know how to locate and safely shut off all utilities.

There are also several measures you can take to help prevent water damage. Inspect sinks, showers, toilets, gutters and downspouts to ensure there are no blockages. Have a sump pump installed in the basement of your home or business. Seal basement walls and floors with waterproofing compounds.

If certain areas consistently have standing water or if there are a few spots in your basement where water regularly collects, there might be a problem with the pitch or angle of the grounds outside. If the ground is pitched toward your house or building, water will run back toward it, causing leaks or flooding. So make sure the ground pitch is angled away from your home or facility.

Water and flood damage restoration is not a do-it-yourself project. It is a lengthy and potentially dangerous process that should be tackled only by experienced professionals, like the experts at SERVPRO of Medford. If you have an issue, call SERVPRO of Medford right away. While you wait for our restoration team to arrive, take the following steps:

1. Turn off all power
2. Move important possessions and documents to safety
3. Raise all furniture or remove it entirely
4. Let in fresh air if weather permits
5. If safely doing so is possible, use buckets to remove water, and clean out the internal and outside water drainage of your home or building

Once they arrive, the SERVPRO of Medford team will begin the repair and restoration process:

Assessment


Our technicians determine f the water is from a clean source or an unsanitary place like a sewerage system. SERVPRO of Medford locates and measures the damage, from subfloors to inside the wall cavities and elsewhere.

Water removal


We use powerful vacuums capable of removing thousands of gallons every hour.

Drying


Our licensed restoration professionals have the knowledge and heavy-duty
equipment to start the air movement necessary to dry out your home or facility. They will also inspect the affected areas for mold.

Without prompt action, water damage is virtually guaranteed to spread and become permanent. The longer you wait, the greater the chance of mold growth and unrecoverable property. So if you live in Medford and have a water issue, call SERVPRO of Medford immediately. Our professionals have the expertise to reverse and prevent the devastating effects of flooding and water damage.

When a pipe bursts in your home.

1/5/2018 (Permalink)

Water Damage When a pipe bursts in your home. A burst pipe can cause serious water damage.

2018 has brought us mostly subfreezing temperatures. When it gets this cold outside homes are at risk of burst pipes and all of the headaches and water damage they bring. Water pipes burst when the water inside them freezes and expands causing an increase in pressure inside the pipe. When the pressure gets too high for the pipe to contain it bursts causing damage to your home.

A burst pipe can happen almost anywhere, but usually occurs with pipes that are close to the exterior of your home. The most critical aspect of dealing with a burst pipe is turning off the water supply and stopping the flow of water. Water in a crawlspace or basement is usually well contained and can be easily dried out. However, when a pipe bursts in the main part of your home, such as a toilet feed or an under-sink supply line, it can create a much bigger mess depending upon how much water has inundated the house.

As with any water damage, time is of the essence as mold can start to develop in as little as 24 hours after flooding occurs. The more time that passes without treatment the more likely those materials will continue to deteriorate and may not be salvageable. This is doubly true in homes with carpeting.

When a pipe in your home bursts—affecting multiple rooms—travels from an upper level to a lower level of the home, or has been left unnoticed for more than 8 hours, professional water mitigation and specialized drying equipment is essential for preventing long-term damage. If you see that water has seeped into the subflooring or the drywall the safest step would be to contact a professional water damage remediation company like SERVPRO of Medford to help remove or restore items that would otherwise be destroyed by mold.

Prevent Smoke Damage From Your Fireplace

12/21/2017 (Permalink)

Fire Damage Prevent Smoke Damage From Your Fireplace Prevent Smoke Damage From Your Fireplace

The weather outside is frightful and there is nothing better than curling up on a cold night to the warm glow of a fireplace. Unfortunately, fireplaces can also pose a smoke and fire hazard to your home. There is, however, nothing particularly soothing about unwanted fireplace smoke puffs that spill into the home while the fire is burning. Fires can also start when hot embers from the fire catch on residue from unclean chimneys.

If you are someone who likes to use their fireplace during the winter here are a few tips to prevent smoke or fire damage to your home.

Nobody likes a drafty house, but a house that is relatively airtight may not be able to supply enough outside air to the fire, resulting in a negative pressure in the home. Well-insulated homes can benefit from an outside air supply vent installed in the fireplace to satisfy the fire's needs.

Exhaust fans—like in kitchens or in forced air heating systems—can cause negative pressure, which will drag the smoke from your fireplace into your home. Turn off exhaust fans before settling down by the fire.

Only use your fireplace when it is cold out. The difference between the indoor and outdoor air helps the smoke draft properly. If it is too warm the smoke will have nowhere to go.

Make sure that the damper is open all the way. Sometimes there is a rain cap or even another damper on top of the chimney, which may be obstructed and needs attention. This can also be a fire hazard, so be careful.

Wet firewood can create heavy smoke. Make sure you only use seasoned firewood that is dry in your fireplace.

If you experience smoke or fire damage from your fireplace this winter contact the experts at SERVPRO of Medford. Their smoke damage experts can clean your furniture, curtains, walls, and floors to get rid of not only the black soot, but the foul odor it leaves behind.

Responding to Hurricane Harvey

11/22/2017 (Permalink)

Community Responding to Hurricane Harvey Hurricane Harvey Slams Texas

SERVPRO is known to respond faster to any disaster; after the devastation of Hurricane Harvey hit Texas, we lived up to that claim. Hurricane Harvey was a Category 4 storm that hit Texas on August 25, 2017. It caused $180 billion in damage. That’s more than any other natural disaster in U.S history, except the largest estimates of Hurricane Katrina damage.

At its peak on September 1, 2017, one-third of Houston was underwater. Two feet of rain fell in the first 24 hours. The storm claimed the lives of 82 people and damaged 203,000 homes, of which 12,700 were destroyed.

Harvey was just winding down when our team landed in San Antonio, TX, after that it was a harrowing journey navigating across flooded river crossings and damaged bridges to get to Houston. Within the first three days we surveyed thirty properties for water and storm damage and started getting them on the path to recovery.

We were able to coordinate efforts mobilizing the resources we needed to help dry out and rebuild these properties, shipping in tractor-trailers full of equipment, our crew of one hundred ready to work.